How do I Suspend/Unsuspend a Domain under my Reseller Account?

Solution :

If the customer account is suspended then you will get the error as ” The subscription is suspended because its subscriber was suspended “

In order to resolve this issue kindly check and activate the customer account by using the below steps

[1] Login to your plesk control panel [ https://servername.com:8443/]
[2] Click on Customers
[3] Click on your customer name
[4] Click on change status to Activate

Solution :

If you are getting the error ” Your account was suspended ” while opening customer customer control the following may be the reasons

1. If you have suspended your customer account you have to check and activate your customer account by using the below steps

[1] Login to your plesk control panel [ https://servername.com:8443/]
[2] Click on Customers
[3] Click on your customer name
[4] Click on change status to Activate