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How do I Whitelist and Email Id or Domain Name in Spam Assassin ?


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                          Linux Web Hosting Allows you to Whitelist the important domain (or) email id’s permanently with the help of Spam Assassin . This Procedure is common for Linux Small Business and Dedicated Web Hosting.


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                          Procedure

                          Whitelist an Email ID in cPanel

                          Please follow the below procedure to whitelist any Email ids or domains from your cpanel,

                          Login to the cpanel of your domain by yourdomainname/cpanel

                          1. Click on spam assassin option under mail,
                          2. Enable spam Assassin
                          3. Enable Spam Box,
                          4. Click on Configure SpamAssassin
                          5. To block all the mails from a particular domain , give *@domainname.com [ex. *@gmail.com ] in Whitelist_from option.
                          6. Click on Save

                          Screen Shots

                          Refer Screen Shots

                          Troubleshooting FAQs

                          Mail Troubleshooting FAQs

                          I am Gettting ” No Such User Here Error-Wrong Email ID ” error while sending Mail

                          The above error will occur due to the below reasons.

                          1. The destination Email ID or domain name does not exist
                          2. The Email ID or Domain name might be misspelled
                          3. The destination Email ID Might be present in the localdomains.

                          We found that the email ID to which you sent Email is not present and hence you are receiving the above error.

                          Please recheck with the destination domain and proceed further.

                          I am Gettting ” No Such User Here Error-Wrong Domain Name ” error while sending Mail

                          The above error will occur due to the below reasons.

                          1. The destination Email ID or domain name does not exist
                          2. The Email ID or Domain name might be misspelled
                          3. The destination Email ID Might be present in the localdomains.

                          We found that the destination domain name is misspelled/does not present and hence you are receiving the above error.

                          Please recheck with the destination domain name and proceed further.

                          I am Facing ” 550 publickey_unavailable ” error while sending mail

                          The server checks SPF and DKIM keys for verifying whether a email received is spam or genuine. This is done at the spam assassin level. This means, when you receive an email, the server checks whether the SPF and DKIM of the sender is correct. In your case , the sender DKIM is not valid and hence the server is rejecting it. Please ask the remote mail server or the mail sender to fix this issue. This is not an issue from sending server side.

                          My Mails are receiving in Spam Folder

                          Login to the cpanel of your domain by yourdomainname/cpanel

                          1. Click on spam assassin option under mail,
                          2. Enable spam Assassin
                          3. Enable Spam Box,
                          4. Click on Configure SpamAssassin
                          5. To allow all the mails from a particular domain , give *@domainname.com [ex. *@gmail.com ] in Whitelist_from option.
                          6. Click on Save .

                          Downloads

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                          Related Reseller Hosting Support Articles

                          How do I Enable Spam Assassin for my domain name ?
                          How do I Blacklist an Email ID or Domain Name in Spam Assassin ?
                          How do I Create a Group Mail in my domain name ?
                          How do I Track Incoming and Out Going Mails in my domain name ?