How to troubleshoot the mail error “Size of incoming message exceeds storage limit” in Linux Reseller hosting?

December 7, 2018 shrafsupportadmin 925 Views

Email Error : “552 5.3.4 message size limit exceeded” when sending messages

All Internet e-mail services have limits on how big an attachment can be when it is sent over e-mail. If you want to send a large attachment over e-mail (e.g., over 20 MB), you’ll need to use a different method of sharing it.Every mail server has custom settings for the size of mails users can send and receive through it. These limits can either be global or individual-account specific or both. A 552 email error is typically encountered when there is a problem related to an attachment in your email. Either it has exceeded the size limits of the remote server, or the file-type isn’t allowed by the remote server. Some mail servers also seem to use this error code incorrectly when blocking a message due to triggering a filter such as a URL in the message being found in a domain black list.You should receive a bounce-back message from the server with a variation of email error 552 in the subject, and the body should contain your original message that you attempted to deliver.

If you send an attachment that is too big, you may receive a bounce back from the e-mail service with one of the following errors.

1.552: Message size exceeds maximum permitted.

2.Attachment size exceeds the allowable limit.

3.System Undelivered, message size exceeds outgoing message size limit.

4.The size of the message you are trying to send exceeds the global size limit of the server. The message was not sent; reduce the message size and try again.

Solution:

If you continue to exceed message sending limits, follow these steps:

1.Check your Mail Outbox to see if it contains unsent messages. Resend or delete the unsent messages.

2.Check for any network monitoring software that might be using your Mail account to automatically send messages (like firewalls or internet security software that sends alerts about security issues).

3.If you send messages to groups, make sure all email addresses in the group are valid (For example, make sure that all email addresses are spelled correctly).