File upload in reseller hosting via filezilla and cpanel

Error :

Failed to retrieve directory listing

Solution :

1. Go to Filezilla.
2. Click on File >> Site Manager.
3. Click on the tab Transfer settings.
4. Choose the Transfer mode as active.
5. Click on connect.
 
Even if you face the same error,try the above procedure with the passive mode.

Error :

Status: Connection attempt failed with “ECONNREFUSED – Connection refused by server”.
Error: Could not connect to server

Solution :

Kindly use the port number as 21

Error :

Error: Connection timed out
Error: Could not connect to server
Response: 421 Timeout – try typing a little faster next time
Error: GnuTLS error -9: A TLS packet with unexpected length was received.
Status: Server did not properly shut down TLS connection
Error: Could not read from socket: ECONNABORTED – Connection aborted

Solution :

Kindly Choose server type : FTPES – FTP over explicit TLS/ SSL .

Note: If you are using latest version , use
{
Protocol: FTP-File Transfer Protocol
Encryption: Require explicit FTP over TLS.
}

This is due to open SSL is enabled in the server for security reasons.

Error :

“Connection Time out ”

Solution :

1. Your ip might be blocked in the firewall. In such case update the static/system ip by visiting http://getmyip.co.in/ in the ticket to check whether your ip is blocked in the firewall.
2. If you haven’t change the name servers of the domainname but you are using ftp.domainname in host the above error will occur.Kindly use server ip address instead of ftp.domainname in host and check it out.
3. If you are connecting the ftp via quick connect, you will receive the above error.  Kindly refer the below procedure and proceed further.
4.  After disabling the firewall if you still receive this error in a particular system , then uninstall and reinstall the filezilla software and check it out.

Error :

Response: 421 Can’t change directory to /var/ftp/
Error: Could not connect to server

Solution :

Please choose Logon type : Normal

Error :

Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

Solution :

Please recheck your username and password and make sure that you are using valid login details.

You can also change the password using below procedure,

1. Login to your WHM
2. Click on Account Functions link
3. Click on Password Modification icon
4. Supply the new password (Copy the password which you given for future use)
5. Select the account for which you want to change the password
6. Click on Change button

The message the password has been changed will be displayed.

Error :

421 Clear Text Session

Solution :

This is because you are trying to connect as plain text instead of FTPES. Please choose FTPES in ftp mode.

Kindly refer the below Procedure,

Go to filezilla

Click on File >> Site Manager
Click on New Site option
Supply the following details
Host : ftp.yourdomain.com or server IP
port : 21
server type : FTPES – FTP over explicit TLS/ SSL
{
Note: If you are using latest version of fiezilla,
Protocol: FTP-File Transfer Protocol
Encryption: Require explicit FTP over TLS.
}
Logon Type : Normal
User : your ftp user name
password : your ftp password

Click on connect