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How do I Terminate Reseller Account in Dedicated Server ?


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                          Dedicated Server  provides the opportunity to terminate the whole Reseller Account account with the simple option. It will get the confirmation two times then only it will proceed for the termination . It is the safest method to terminate the whole Reseller account.


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                          Procedure

                          Terminating The Reseller Account In Dedicated Server

                          Terminating the Reseller account in the dedicated server,

                          1.Login to the WHM as root user.

                          2. Go to the path,

                          Home » Resellers » View Reseller Usage and Manage Account Status

                          3. Here You can able to see the option ” Terminate All (username of reseller master
                          domain) Accounts”.

                          4. If you want to termiante the account then you have to copy the sentence “I understand this will irrevocably remove all the accounts owned by the reseller (username of reseller master
                          domain)” and paste in the below box which is there under the option ” Terminate All (username of reseller master domain) Accounts”.

                          5. Finally you can click the option ” Terminate All (username of reseller master
                          domain) Accounts” to terminate the reseller account.

                          6. Dont close the page until all the domains under that reseller account.

                          Screen Shots

                          Refer Screen Shots

                          Troubleshooting FAQs

                          Dedicated Server WHM Troubleshooting FAQs

                          How to get the domain suspeded date ?

                          Solution :

                           

                          To see the date and time of the suspended domain . Login to the WHM and go to the below path,

                          Home » Account Information » List Suspended Accounts

                          check the domain name , it will show the date and time of the suspension.  It will also show the suspension reason and locked status.

                          Domain is showing suspeded page after activation

                          Solution : 

                          Make sure that the account has been unsuspeded . Verify that once in the below option,

                          Home » Account Information » List Suspended Accounts.

                          After this still that domain showing suspeded page then the domain is not properly activated, hence once again susped that one domain alone and activate it again.

                          Still if you got suspension page then you need to contact the service provider to reslove this issue.

                           

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