Open SSL Certificate

SSL alert that you get [ Untrusted Connection ] is due to the fact that the server uses Open SSL certificate for SSL. Please note that Open SSL is used in the server side for your protection only. This does no harm to you. You can just ignore it and proceed further or you can install the certificate in your browser so that such an alert will not come in future.

Why such a certificate [ Open SSL ] is used in the first place ?

Many customers ask this question. Why should be undergo such minor irritation, why is that other hosting providers work fine with them without SSL itself ?

The answer is simple. Better Security. We force our users to use ssl while accessing cpanel/whm or webmail to make sure that their login details are safeguarded. Consider a situation where your system is infected with malware. When you login to whm or webmail, your login will be sent to the remote attacker and he can use that to deface all your websites. Now when SSL is enabled, even if your system is infected, it will encrypt your login details and hence the remote attacker cannot get your login details. In short, forcing SSL does more good than harm. Why other hosting providers do not do this, because, they leave your account security to you.

Is open ssl is safe ?

Absolutely, the ssl certificate we use is safe and provide the same or better security offered by any commercial certificate like thawte or verisign. But open ssl certificate do not provide domain verfication [ which is not required as every customer accesses control panel in their own name ] and hence they trigger an alert that it is untrusted etc.

What I do now ?

Just ignore it and then proceed further to access the control panel or if you want to avoid this for ever, If you are using Mozilla Firefox, follow as below

Click on I understand the risk>>Add exception>>get certificate>>Confirm security certificate.